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Bruce Francis
Vice President of Corporate Strategy


Consider this your on-demand CRM orientation. This brief intro ties the entire salesforce.com offering together and lays the foundation for our other demos.

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Jim Steele
President, Worldwide Sales and Distribution


The popular Salesforce SFA application is the cornerstone of our CRM, with popular features and capabilities like dashboards, forecasting, and mobile accessibility.

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Susan St. Ledger
Senior Vice President, Global Services


For all channels and any number of agents or locations, Salesforce Service & Support keeps managers, agents, and customers happy — and costs down.

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Phill Robinson
Chief Marketing Officer


Salesforce Marketing is the place to track the entire marketing lifecycle — from campaign to close. Features like automated lead management and ROI measurements help along the way.


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Brett Queener
Senior Vice President. Worldwide Business Operations


Real-time dashboards and analytics prevent executives from flying blind. Salesforce Analytics provides the customization, drill-down, and integration capabilities every business needs.

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Lew Tucker
Vice President of AppExchange


Tour the variety of applications and components in the AppExchange directory. From CRM to finance, facilities, and beyond, the AppExchange extends on-demand to your entire business.

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Adam Gross
Vice President Developer Marketing


No programming skills are required to customize Salesforce for your unique needs. Business users can make changes on the fly and even build brand-new on-demand apps.

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Adam Gross
Vice President Developer Marketing


Customer information exists everywhere in your organization. With the Apex API, you can access it all through the user-friendly Salesforce interface.

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Chris Amen-Kroeger
Vice President of Service Deliverability


Nothing is more important to salesforce.com than the security and availability of your customer data, which leaves you to focus on running a successful business.

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